B2B commerce termenlijst

Een overzicht van veelgebruikte termen uit de B2B commerce wereld.

A

Akeneo

Artificial Intelligence

B

B2B

B2B ecommerce

B2B marketplace

Business Intelligence

C

Communication lines

Community building

CPQ

CRM

Cross-selling

Customer Enablement Platform (CEP)

Customer loyalty

Customer portal

Customer-specific pricing

Cybersecurity

D

DAM

Data

Data analysis

Digital transformation

E

E-commerce platform

EDI (Electronic Data Interchange)

ERP integration

H

I

Integrations

K

M

Master Data Management (MDM)

O

Omnichannel

Online payment

Order Management System (OMS)

P

Payment gateway

Peppol

PIM

Procurement

PunchOut

R

Reorder

RFQ (Request for Quote)

S

SaaS (Software as a Service)

Scalability

Self-service

SSO (Single Sign-On)

T

TCO (Total Cost of Ownership)

U

Upselling

W

Webshop

Kevin Braem, CEO Fonda Digital

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