Solution

B2B webshop with customer-specific prices

Your customer expects Coolblue. They have to email you now. Give your B2B customers their own webshop — with their personal negotiated prices, real-time stocks and direct ERP connection.

Fonda webshop screen with copper brass pump coupling and mobile display of hose fittings.

Trusted by these B2B companies

Do you recognize this?

Your sales team spends half the day typing in orders

Customers call for every order

Your sales team manually processes hundreds of orders per week. Each order takes 10—15 minutes and increases the risk of errors.

Every customer has different prices — but your system doesn't know

Negotiated discounts and customer-specific rates live in spreadsheets or in the minds of your salespeople. Mistakes are inevitable.

Customers want to be able to order 24/7

Your customers expect the same experience as their favorite webshop — but you can only be reached during office hours.

Fonda solves it

What SMEs notice after three months of B2B webshop

Not a generic e-commerce platform that you have to configure for months. Fonda is specifically built for B2B companies with complex pricing structures — and will be up and running within weeks.

5GB free storage. No credit card required. Always cancellable.
+50%

online orders

Customers can see their order history and reorder in 2 clicks — without contacting your team.

− 30%

calls and mails at the office

Customers view their invoices, delivery status and history themselves.

24/7

orders possible

Ordering outside office hours, including via smartphone

0

Pricing errors

Orders land directly into your ERP. No double entry, no sync issues. Connection with Exact, SAP, Business Central and more.

2x

more reorders

Klanten zien hun bestelhistorie en herbestellen in 2 klikken — zonder jouw team te contacteren.

ERP

Prijsfouten

Orders landen direct in je ERP. Geen dubbele invoer, geen sync-problemen. Koppeling met Exact, SAP, Business Central en meer.

“Our new webshop is really a world apart from the previous one — fresh, user-friendly and completely up to date.”

Logo van Belsack

Team Belsack

A Belgian family business specializing in the sale of wood and related building materials.

Afbeelding van de Belsack webshop in actie op een computerscherm
What Fonda does

Everything a B2B buyer needs online

No features you'll never use. Only what B2B buyers really need to order smoothly and independently.

5GB free storage. No credit card required. Always cancellable.
Een check symbool in een groene cirkel

Customer-specific prices

Each customer only sees their own negotiated rate. Others see nothing. Automatically synchronized from your ERP or price list.

Een check symbool in een groene cirkel

Also for “analogue” customers

So easy to use that anyone can get started with it. No technical knowledge required.

Een check symbool in een groene cirkel

Multiple order roles

Ordering person, approver, budget holder — set the appropriate rights per user. Perfect for companies with internal approval flows.

Een check symbool in een groene cirkel

Quotation functionality

Customers request a quote, you approve, they convert to an order with one click. No more email traffic.

Fonda vs. alternatives

How to really compare

Fonda
Shopware, Santa...
Classic customization
Fixed monthly price
~ (license grows with it)
in direction
No transaction costs
Standard ERP connection
~ (extra module)
~ (duration)
Live in < 2 months
at least 3-6 months
at least 6-12 months
Unlimited users
Built for EU/B2B
~ (adjustments required)
~ (depends on desk)
Updates included
~ (sometimes extra)
No implementation comes as a surprise. We'll give you a fixed quote for the start-up.
Woman in a warehouse using a tablet, surrounded by stacked boxes and a forklift in the background.
Why Fonda

Why do SMEs in Belgium choose Fonda as B2B webshop software?

Fonda is a B2B Customer Enablement Platform, specifically developed for SMEs with 20 to 300 employees, active in the Belgian and European markets. Unlike generic e-commerce platforms such as Shopify or WooCommerce, Fonda is built for the complexity of B2B sales: customer-specific pricing, multiple user roles per company, quote processes, and ERP links.

Fonda stands out on three points:

B2B logic from the start no B2C platform with B2B plugins on top. Customer-specific prices, volume discounts and customer groups are ingrained in the core of the platform.

Rapid deployment for SMEs no months-long implementation process. Fonda was set up to get SMEs up and running quickly, with assistance in migrating from phone and mail to online ordering.

Your representatives become more valuable Fonda takes over the routine work of order taking so that your sales team can focus on relationship building, advice and upselling. The web shop doesn't replace people — it empowers them.

Doubts? Understandable.

Frequently asked questions about B2B web shops

These are the questions we hear the most from B2B companies that are considering switching.

Does the price depend on the number of users or the number of SKUs?

No, Fonda works with fixed prices, regardless of the number of users or the number of SKUs. So no surprises. Check prices here.

What is a B2B webshop with customer-specific prices?

A B2B webshop with customer-specific prices is an online sales environment for business customers where each logged in customer automatically sees their own, negotiated price — including volume discounts and customer group rates. This is fundamentally different from a regular webshop, where everyone sees the same price. Fonda retrieves the price agreements directly from the ERP, so that every customer always sees the right price without manual corrections.

What is the difference between a B2B webshop and a regular webshop?

A regular (B2C) webshop shows all visitors the same price and product range. A B2B webshop works with logged in business customers who each see their own price, product range and payment arrangements. In addition, a B2B webshop supports functions that B2C shops do not have: multiple user roles per company (orderer, approver, budget holder), payment by invoice with payment terms, requests for quotes and connection to an ERP system.

How does an ERP link with a B2B webshop work?

With an ERP connection, the B2B webshop synchronizes with the company's ERP package in real time. Customer data, inventory information and incoming orders are exchanged automatically — without double entry. Fonda integrates with the most used ERP packages in the Belgian and Dutch markets. Learn more about ERP integrations here.

What if my customers are not digital enough?

This is the most common concern — and almost always unjustified in practice. Business customers quickly switch to online ordering as soon as they see a simple environment with their own prices and history. One click to repeat the last order is easier than calling.

How much does a B2B webshop via Fonda cost?

Fonda has a free starter version (Fonda Basic) without a subscription or obligations. In doing so, you lay the foundation of your B2B webshop. To sell effectively online, paid subscriptions are available. Check out the full prices on the prices page.

Is Fonda suitable for wholesalers?

Yes. Fonda is used by SMEs in wholesale, technical distribution, food & beverage and related sectors. Features such as rapid reordering, volume discounts, bulk orders and ERP integration are specifically designed for the wholesale context with fixed customer relationships and customer-specific price agreements.

Can we migrate our existing product data?

Yes. Fonda has built-in DAM and PIM modules for product data management. We import your existing data from your existing systems or Excel files and ensure a clean launch.

Good product data is the basis of every B2B webshop.

Start with the basics.
Build from there.

Fonda Basic is free and immediately gives you a central place for all your product data and digital assets. You can take the step to a complete B2B webshop with customer-specific prices when you are ready.

Built specifically for Belgian SMEs with 20—300 employees · Support from Ghent