Solutions

B2B webshop with customer-specific prices

A B2C experience in a B2B market, that's what Fonda stands for.

Fonda B2B webshop met klantspecifieke prijzen, B2B klant met tablet
A B2B webshop is about managing product catalogs and optimizing the shopping experience. It includes product management, inventory management, advanced search and filtering, product reviews and ratings, and a multi-step checkout process. It also supports multiple payment methods and secure payment processing, shipping options and rates, pricing rules by customer type, and status alerts and account activity alerts.
Fundamental

This is what makes a B2B webshop successful

A B2B webshop is successful through a seamless combination of ease of use, personalized pricing structures, extensive product data, efficient order management processes and customer-specific integration options that optimize the professional purchasing experience.

Ease of use and efficiency
  • Quick reorder function: Business customers often order the same products. A quick reorder or order history feature saves a huge amount of time.
  • Bulk orders: Ability to order large quantities at once, including CSV uploads of order lists.
  • Product search function: Advanced search tools with filters by technical specifications, article numbers, and product categories.
  • Personalized dashboards: Direct access to relevant information such as current orders, favorite products and open quotes.
Customer-specific functionalities
  • Customer-specific prices: Show correctly negotiated prices and discounts for each customer.
  • Multiple order roles: Support for approval processes with different user roles (orderer, approver, budget holder).
  • Budget Management: Functionality to set and monitor budget limits.
  • Customer groups: Different access levels and product ranges per customer group.
Product Information and Content
  • Comprehensive product information: Detailed technical specifications, CAD drawings, certificates, and safety data sheets.
  • Availability and delivery times: Real-time inventory status and accurate delivery time information.
  • Alternative products: Suggestions for similar or compatible products.
  • Product relationships: Clear display of accessories, spare parts and related products.
Ordering and payment
  • Flexible payment methods: Support for business payment methods such as invoices with payment terms, direct debit and credit limits.
  • Quotation functionality: Possibility to request, save and convert quotes into orders.
  • Purchase order numbers: Field for purchase order numbers and other customer references.
  • Customized delivery options: Multi-location delivery, delivery schedules, and specific delivery instructions.

Fonda provides a B2C experience in a B2B market

A B2B webshop with a B2C experience can provide various positive results. First, it can increase online sales by an average of 50% by providing a better online experience for customers. In addition, it can lead to drastically fewer phone calls, which can increase employee efficiency by an average of 30%. In addition, this also ensures increased customer engagement and shorter lines of communication with customers.

Read more about B2B webshops

Do you also want to let your B2B customers order online?

Fonda helps provide a B2B webshop with a B2C experience through the Customer Order module with specialized tools.

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Kevin Braem, CEO Starring Jane en oprichter van Fonda

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