This is how the platform works

The platform consists of plug-and-play modules for PIM, DAM, B2B commerce and customer portal that are integrated with your ERP system in real time.

Illustratie van Fonda Core moduleIllustratie van Fonda Customer Order moduleIllustratie van Fonda Customer Portal moduleIllustratie van Fonda Customer Engagement module
Core module

Smart management of your product data

100% error-free product data: our Core module ensures that all product data is accurate and consistent. This reduces errors and provides reliable information that is essential for both internal processes and customer interactions.

Standard links with the most common ERP and CRM systems: Our Core module offers seamless integrations with popular ERP and CRM systems such as SAP, Microsoft Dynamics, and Hubspot. This ensures streamlined data sharing and a centralized source of truth for all your company data.

AI support:
With built-in AI functionalities, our Core module helps to automatically complete and enrich product information. This saves time and increases efficiency, allowing your team to focus on strategic tasks instead of manual data entry.

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Illustratie van Fonda Core module
Customer Order module

Boosting your online sales

Correct product data, customer prices, stock info, volume discount: The Customer Order module ensures that customers always have access to the most current and accurate product information, prices, and inventory levels. This also includes specific customer prices and volume discounts, contributing to a personalized and transparent shopping experience.

More turnover with existing customers: By using advanced analysis tools, our module helps you create targeted marketing campaigns and promotions that increase sales with existing customers. This includes identifying buying habits and preferences to make relevant offers.

Show related products for cross- and upsell: Our module allows you to show related products and upsell options during the purchase process. This not only increases the average order value, but also helps customers discover products.

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Illustratie van Fonda Customer Order module
Customer Portal module

User-friendly self-service for your customers

Customers have their own access to their data, (re-, additional-) orders, delivery status and administration: The self-service portal allows customers to independently manage their account information, place or repeat orders, and track the status of their deliveries. This increases efficiency and customer satisfaction by giving them more control.

All information available anytime, anywhere:The portal is designed to be accessible from any device, allowing customers to access the information they need anytime, anywhere. This ensures a seamless and consistent user experience no matter where the customer is.

Fewer phone calls: By providing customers with the tools to resolve their questions and issues themselves, customer service calls are reduced. This relieves your support team and allows them to focus on more complex customer questions and issues.

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Illustratie van Fonda Customer Portal module
Customer Engagement module

Strengthen customer loyalty

Automated customer interactions via email, notifications, and messages that help customers feel understood: The module uses automated communication to reach customers at the right time with relevant information and offers. This includes personalized emails, push notifications, and messages tailored to customer behavior and preferences.

Supports a community of customers: This module facilitates the building of an active and engaged customer community. This includes forums, user groups, and social media integrations where customers can share experiences, ask questions, and provide feedback. This fosters a sense of community and loyalty among your customers.

Promotes long-term customer relationships: By providing consistent and relevant communication, our module helps build strong and long-term relationships with customers. This not only increases customer satisfaction, but also customer loyalty and repeat purchases.

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Illustratie van Fonda Customer Engagement module
Your digital architecture with Fonda

Fonda is the extension of your ERP system

Make optimal use of your company data to serve your customers. Fonda unlocks this data and ensures that customers receive specific prices and can order effortlessly, and they can also consult their (order) details 24/7.

Een schema dat uitlegt hoe Fonda interne digitale systemen verbindt met jouw B2B klanten

Your Fonda roadmap

Very smooth setup of the platform by working with fixed modules: Core, Customer Order, Customer Portal and Customer Engagement. This is much faster than customization.

1. Start

We fly in with thorough workshops to determine the functionalities

2. Configure

Based on your requirements, we configure the necessary Fonda modules

3. Testing

To make sure everything is as planned, we work with a test environment

4. Launch

Your Fonda modules go live and assurance starts so that everything stays up & running

Start free of charge!

You know very well what could be better, but you are unable to take the next steps due to circumstances. No problem, we'll help you with our tried and tested approach to move forward concretely and draw up a roadmap to success.

Workshop bij Starring Jane
Kevin Braem, CEO Starring Jane en oprichter van Fonda

Curious about Fonda's impact on your organization?

Kevin is happy to tell you more during a short (online) demo by Fonda.