Reorder
Definition
Reordering means placing a previous order again, without the customer having to search for or assemble products from scratch. In a B2B web shop, this often happens with one click, based on order history or fixed order lists.
Why reordering matters so much in B2B
Many business customers order the same products again and again: raw materials, consumables, parts. Searching for those products every time costs time, both for the customer and for the staff processing phone orders.
How it works
The customer picks a previous order or a fixed list, adjusts quantities if needed, and confirms. Prices and availability are updated automatically based on current data.
Practical example
A garage owner orders the same set of parts every month. Instead of searching the full catalog each time, he repeats his previous order with one click.
Start with the basics.
Build from there.
Fonda Basic is free and immediately gives you a central place for all your product data and digital assets. You can take the step to a complete B2B webshop with customer-specific prices when you are ready.
Specifically built for B2B SMEs with 20–300 employees · Support based in Ghent